All training sessions are tailored to the unique needs and interests of the employer. Some sessions provide more concentration on a worksite within an office environment, while others are geared towards customer service and assisting customers and clients out in the community.
Learn about removing barriers to resources and services in One-Stop Centers, the law, hidden and apparent disabilities, etiquette for successful interaction and communication, and how to provide and create accessible materials for the use of clients who are job-seekers. Become familiar with the accessible computer workstations and AT (assistive technology) in your One-Stop Center. Introduction to hands-on AT (“assistive technology”) in Your One-Stop site including: JAWS, ZoomText, high contrast settings for computer monitors, screen magnification, CCTV, ergonomic desks and chairs, assistive technology for AAC, and telephone services. Learn about many other resources you and your clients can use to accomplish important vocational tasks.
This session of disability awareness training and the use of assistive technology with clients who have a disability is a special presentation for locations with limited access to such training in the past or limited resources on-site. In this one hour session, learn about customer service skills, communicating effectively, and establishing rapport with job-seekers who may have any of many different types of disabilities. Short videos are presented and handouts of practical tips make this session lively. This presentation covers quick strategies with the following disability populations: general disabilities, blind or vision impairment, Deaf and hearing loss, physical considerations, cognitive challenges and those with multiple disabilities.
Learn about functional limitations of specific vision conditions such as cataracts, glaucoma, RP; learn basic etiquette including sighted guide; alternative format resources for printed, audio-visual and online materials; community resources; and introduction to hands-on vision AT (“assistive technology”) in your One-Stop Center including: JAWS, ZoomText, high contrast settings for computer monitors, screen magnification, large print materials and CCTV.
Learn about functional limitations of specific hearing conditions (high frequency loss, low frequency loss, deaf culture, late-deafened, hard of hearing); learn basic etiquette; tips for buying sign language interpreter services; differences in deaf culture and public communication, community resources and introduction to hands-on AT (“assistive technology”) in your One-Stop Center including: calling and receiving calls using a TTY, amplified phone, Arizona Relay Service and use of FM systems. The new Ubi-Duo and videophone resources are also covered in this season.
Learn about functional limitations of specific physical motor conditions including spinal cord injuries, amputation, MS, MD and CP; learn about medical conditions that have physical access considerations (arthritis, back injury, diabetes, etc); learn basic etiquette; community resources; basic ergonomic issues and an introduction to hands-on AT (“assistive technology”) in your One-Stop Center including: overall environmental access, desk and chair settings, keyboard and mouse accessibility, Sticky Keys, Mouse Keys and Microsoft On-Screen Keyboard. Other AT that may help: DragonNaturally Speaking and accommodations to help people with a variety of physical considerations.
Learn about functional limitations of a variety of learning disabilities, differences in learning styles, Attention Deficit Disorder and memory concerns. Common behavioral issues, psychological and emotional conditions and mood disorders as well as medical conditions that affect learning, such as TBI (traumatic brain injury) and stroke recovery. Learn basic etiquette and rapport-building strategies; community resources; basic accessibility considerations and an introduction to hands-on AT (“assistive technology”) in your One-Stop Center including: overall environmental access, signage, materials in alternative format, use of software and accommodations for those who have needs that can be addressed with assistive technology.
Come to an intensive two hour training session to strengthen basic skills in computer skills and online strategies important in business communication. These are the critical functional skills needed by staff and clients to successfully complete job-related tasks. Before staff can appreciate fully the necessary assistive technology and accommodations made for clients with disabilities, the IT before the AT is the focus for training. Staff at all levels of skill are welcome but this class is designed for those who are already using email, creating documents and are interested in customizing their computer use. Emphasis areas include keyboard shortcuts, creating accessible documents, and online skills.
Following presentation of a full module, each site is invited to have individual, hands-on training for those staff who will directly work with the AT in the Resource Room or Computer Lab. Let program staff with ATAZ know of your interest and particular questions for your facility.
Full presentations of training modules are provided in One-Stop Centers, VR Offices, or in an employer's facility. When presentations are made at One-Stop Centers and the staff of that location also attends, there is no fee charged to an employer. When an employer schedules training for their own staff only and in their own worksite, there is a fee for services.
The main sessions of training (General, BVI, DHOH, ERGO, COG) are three hours each and cannot be shortened in length. The You Had Me at Hello session is one hour and Computer Skills is two hours. There is a maximum number of attendees for these full sessions, set at 30. Short training sessions ("Hands-On" training) are presented where employers may schedule staff training for their location. The hands-on sessions may be set for any time convenient for staff. This training is usually attended by employees who directly work with clients using assistive technology available in the facility or service locations. Hands-on sessions may be for as few staff as one or two at a time. This gives staff a chance to practice with assistive technology devices and programs of their choosing. A comprehensive list of AT devices for hands-on training is available upon request. Please contact Training Coordinator BJ Bolender to schedule training sessions. View our calendar online here: http://www.atarizona.com/calendarofevents.php